F.A.Q

No, you do not need a doctor’s referral to see one of our physiotherapists.

An appointment with a physiotherapist is $90 and a senior physiotherapist is $100.

Generally, no. However if you have a chronic medical condition that is being managed by your GP under Medicare Chronic Disease Management (CDM) you may be eligible for a rebate for up to five physiotherapy treatments per year. The need for physiotherapy must be directly related to your chronic condition and the referral validity is determined by your Doctor. Please speak with your GP if you feel you may be eligible.

Yes, you may receive a rebate if you have extras cover as part of your policy. Our clinics have HICAPS which allows you to claim your health fund rebate on the spot, leaving only the gap to pay. You will need to have your health fund card with you to access this service.

You will need to pay at the time of your appointment. Should you need to cancel your appointment, we ask that you provide adequate notice (at least 24 hours). This allows us to schedule waitlisted patients for treatment. Please check our appointment cancellation policy and whether fees apply for late cancellation.

We are the preferred provider for HCF, which means your initial appointment is 100% gap free.

A standard physiotherapy appointment is up to 30 minutes.

This will depend on the area that is being treated. Generally we recommend loose, comfortable clothing that will not restrict movement. For lower limb treatments we recommend a pair of shorts (not exercise tights).

Yes. Click on the Book Now button at the top of our website. Be sure to use your full/legal name when making an appointment.

Depending on your condition/injury and how you respond to the treatment, your physiotherapist will give you an indication of how many sessions you may need in your first appointment.

Your physiotherapist will take a detailed history about your injury/condition, they will then conduct necessary physical assessments and provide you with the relevant treatment for your diagnosis.

Physiotherapists assess and diagnose injuries and conditions, provide treatment and exercise advice. Massage therapists provide manual releases to muscles, fascia and joints using a range of techniques including soft tissue massage, trigger point release and stretching.